“We capture every single lead now. The AI handles viewings better than most humans.” — Managing Director, Fendsy’s Group

Overview:

Fendsy’s Group, a mid-sized London estate agency, was losing potential buyers whenever staff were off-duty. Late-night messages and weekend viewing requests were piling up unanswered.

Solution:

Runvo.ai deployed a WhatsApp + CRM-integrated AI receptionist that responded instantly to every lead, qualified prospects, and booked viewings directly into their calendar.

Results:

• 100 % of leads captured automatically

• Response time cut from hours to seconds

• 25 % more viewings booked in the first month